Hayneedle
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Hayneedle Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hayneedle has 1.9 star rating based on 101 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Product looked good in pix, Array of products, No pros.
Cons: Customer service, Entire experience, Poor quality of product and return policy.Recent recommendations regarding this business are as follows: "Don’t waste your time", "Not sure yet…let’s see how they make this right!", "don't. just don't.", "STAY AWAY. DO NOT BUY FROM THIS COMPANY EVER", "NEVER BUY ANYTHING FROM HAYNEEDLE!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hayneedle has 1.9 star rating based on 101 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Product looked good in pix, Array of products, No pros.
Cons: Customer service, Entire experience, Poor quality of product and return policy.Recent recommendations regarding this business are as follows: "Don’t waste your time", "Not sure yet…let’s see how they make this right!", "don't. just don't.", "STAY AWAY. DO NOT BUY FROM THIS COMPANY EVER", "NEVER BUY ANYTHING FROM HAYNEEDLE!".
Most users ask Hayneedle for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Hayneedle Reviews
"Items not drlivered"
I dont like the consumer saying. I was not pissed. Thats really a rude thing. I have received my second pillow. Thanks so much.
"Broken furniture"
I ordered 6 chairs two are now broken havent had them greater than 3 months. No one to get in contact with response to contact person goes to WALMART!!! And...
Skowhegan, Maine
Broken furniture
User's recommendation: Don’t waste your time
Interlochen, Michigan
Terrible!
User's recommendation: Not sure yet…let’s see how they make this right!!!
No answer after I tried to address the issue myself
Preferred solution: Price reduction
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Horrid Customer Experience
Ordered a few of these barrels. Received an e-mail with an estimated delivery timeline.
Delivery timeline came and went. I logged in to the account to check on things. See a notice that delivery was completed. I then pull up the tracking number and see no entries except paperwork being sent to the shipper.
No activity in a week. I end up e-mailing customer support and receive a reply to the effect of "looks like it's lost, oh well, here's a refund"
I couldn't have the courtesy of being informed they never intended to deliver the product or they had stock issues. I had to go through their website, read conflicting delivery information and reach out to be informed that I had been wasting my time for weeks waiting for delivery to be completed when they had no intention of delivery or notifying me about the purchase. If they were courteous or organized I could have ordered barrels from another supplier and received my items by now.
Now I'm out several weeks of my time for nothing.
When I tried to post the above review to their website they would not let it be published.
They won't allow valid criticism to show on their platform. Awful.
- No pros
- Never delivered
- No communication
- Wastes your time
Preferred solution: Deliver product or service ordered
User's recommendation: don't. just don't.
Odenton, Maryland
Not happy with purchase
Milan, Lombardy
Your advertising annoying e mails!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Alexandria, Virginia
Off the list
Preferred solution: Nothing but peace from this place
Pittsboro, North Carolina
Worst customer service in the world
Preferred solution: Full refund
User's recommendation: STAY AWAY. DO NOT BUY FROM THIS COMPANY EVER
Need help ordering
Preferred solution: A dining room set white 7 piece farmhouse
User's recommendation: Be sure to be able to talk to customer service
Deland, Florida
ONLY 1/3rd refund of purchase amount.....
I purchased a West QuietTime Pet Bed & Dog Crate Mat, Cinnamon, 18" for $14.40 on the Walmart website. NOT knowing that Hayneedle was the sender of the product.
It was not the correct size, so I started a return on the Walmart website and to my surprise I received an email from Hayneedle stating that they would refund me $4.95 ONLY. I questioned that, and I was told that the FedEx Label was $7.95.
I didn't order from them didn't know they were the sender and on Walmart's order form it states 30 day return policy at 100%. After reading all the reviews about Hayneedle I know I will NEVER order from them intentionally.
User's recommendation: NEVER BUY ANYTHING FROM HAYNEEDLE!!!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Daytona Beach, Florida
BEWARE:POOR QUALITY AND COMPANY DOESN'T WANT TO COVER ANY PRODUCTS THEY SELL
User's recommendation: DO NOT BUY FRON HAYNEEDLE
Charged 2 times
Preferred solution: Deliver product or service ordered
Need invoice info from 2017 order
- Like the products
Preferred solution: The information I am requesting!!
User's recommendation: Getting in touch with this company is a nightmare!
Bay Shore, New York
Order confirmation
Germantown, Maryland
Product sucks
Preferred solution: A phone call. Why is this so painful
User's recommendation: Go elsewhere
Waynesboro, Virginia
Items not drlivered
About
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hayneedle.com is an online store that provides a great variety of furniture. hayneedle.com offers furniture for kitchen, bedroom, outdoors, bath, children's room, elements of decor and many more. If you have decided to improve your home, hayneedle.com is one of the best stores to visit. Sure you will be amazed by affordable prices and high qaulity products. Also, at hayneedle.com you will find anything you may need for home office, outdoor cooking and play, baby feeding, home fitness trainings and many more. If you want to make your home more comfortable and stylish, hayneedle.com is what you need. Thousands of customers have already made sure hayneedle.com is worth dealing with.
Hayneedle is ranked 404 out of 2284 in Furniture and Decor category
USA
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