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I placed an order for $319.99 for an ottoman from Hayneedle. I had accumulated $12.71 in rewards points. The operator told me that she had applied them to my order and gave me a confirmation number and a total of $307.28. Imagine my surprise when I check my Bill Me...
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#287852
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They advertise free shipping but if you return the item you pay for the shipping. It is not stated on the website or when you place the order. It is not even stated clearly in the return policy section, it just says we pay returns if we made the sistake, on section...
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Anonymous
SP

in just sent a Consumer letter about this same issue...paying to return. If the company has any integrity, it should specify that the customer needs to pay for returning the ...

Anonymous
lotka

you must pay shipping for returns with most companies...nothing new

#238247
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