HayNeedle - Cheap products that you would not want to use and expect you to pay return

Purchased 4 of the Hudson Street Faux Suede 22 x 22 in.Decorative Pillows in Mocha from Jet.com and they were shipped from Hayneedle.

Wished I had known they were coming from Hayneedle as I would have researched and seen what a terrible company they are. These pillows are so cheap looking there is no way I will use them and would be embarrassed to put them on display in my home! They arrived squished into a box and came out so wrinkly they look like they have been used. Contacted customer service and they expect me to pay return postage for their crappy, cheap pillows.

I am not going to do that as they need to stand behind their products and I feel they just don't care.Will be donating these to local rescue mission and I would advise people to stay away from this company and especially these awful pillows!

This review is a subjective opinion of a user.
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Advertised vs Delivered
Customer service
Delivery Service
Value for money
Style and Design
Price Affordability
Product or Service Quality
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Poor quality of product and return policy

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Review category
Furniture and Decor
review #909314 by

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