My husband ordered a table on line on April 16th using my debit card. The very next day my card was used twice for purchases of just under $200 each in Marietta, Ga. I am in Illinois and had not used my card for ANY purchases in weeks. Haywire is based in Georgia. My...Read more
The customer service seems to read right the computer .No help at all.Purchase a gazebo when the box was deliver there was a hole punch in it the box.Check and could not see any damage.Open and found the damage.Called Sun joy Group for replacement parts none where...Read more
Ordered a pair of out door curtains, paid and waited and waited for the order to arrive. Each one arrived in a different package and one had cream strip and the other had bright white stripe. Never even opened the bag - called customer service and told 30 minute wait...Read more
Horrible...pins in the eyes instead of hayneedle
Supposed to be “white glove service and assembly” nothing close Stuff dropped off half assembled and then crew said they had to leave after 15 minutes. What work they did do was assemble the wrong pieces together. If you know what’s good for you never, ever use this company.
HayNeedle - Don’t buy for looks alone
I purchased a leisure season horizontal shed.It looks great in the picture but beware the doors do not line up.the top doesn’t close right.In my opinion I paid $300.00 and it’s a hunk of junk.Save your money.Buy 5 pieces of wood and make your own it will be better than this shed.
HayNeedle - Wouldn’t honor their mistake!!
This company had a rug listed at a discounted price. I ordered it and then TWICE they sent the wrong rug. After finally talking to someone several times, they will not honor the price they listed online saying they could only give a 15% discount. NEVER USE HAYNEEDLE!!
HayNeedle - Horrible customer service
Horrible customer service and even horrible products. Shop elsewhere
I purchased 13 bags of Caribbean Rocks each one weighed 30 lbs. Most of them all cracked. They were used as a border around the edge of the lawn. No one walked on them. I could not return them because it was passed the 30 day return policy and besides that, it would...Read more
- Product looked good in pix
I didn't like
- Entire experience
- Product was defective
I ordered 2 items via Walmart website. Both came damaged. I contacted both companies with pics and details. Here is what happened. 1st item from Hayneedle: "Sadly, due to restrictions on Marketplace orders, we are unable to offer partial refunds. So our first option...Read more
Tried three times to cancel order. Once immediately upon placing order, was told had to let it get in the system so in an hour I could cancel. Followed up in 1 hour exactly, was told "already processed" may not be able to cancel. Contacted via email, was told they...Read more
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