Product: Hayneedle Customer Care Clear all filters (0 of 14 reviews match)
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00 "through Hayneedle" for white glove delivery, a few days after puchase Hayneedly sent me an email with a link to AGS to schedule my appointment which was for 8/24/18 1p-5p, that morning I disconnected all my electronics and moved the current cabinet, AGS never came,...
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Hayneedle Customer Care
#1341292
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HORRIBLE SERVICE, TERRIBLE CUSTOMER SERVICE. I WILL NEVER BUY FROM THEM ANYMORE...NEVER .....they are rude and never help you to resolve any issue no trust company to work with GO TO ALLMODERN.COM AMAZING SIZE AMAZING PEOPLE usually you want to try the web site and the...
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1.8
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Hayneedle Customer Care
#1314271
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I placed an order from Hayneedle via Google express in Monday morning, about 2-3 hours later I called google express and Hayneedle person to cancel this order. Hayneedle person cancelled my order and then THEY USE MY CREDIT CARD INFORMATION PLACE A NEW ORDER (SAME...
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Hayneedle Customer Care
#1300851
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Hayneedle’s checkout site confusing and costly. Had to call customer support three times. Finally gave up and cancelled order. Biggest pain was that the company dinged my credit card twice with pending charges. These pending charges maxed out my card so that I could...
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1.0
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Hayneedle Customer Care
I didn't like
  • Check out site
  • Entire experience
#1275865
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Hayneedle - Very poor return experience.

I called them about the return of a damaged cushion. They will refund my money but they wont replace it.
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Hayneedle Customer Care
#1271374
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Hayneedle - Fraudulent charge of almost $900.00

I never heard of HayNeedle, order from them or visited their website until I heard from my credit card provider. HayNeedle placed a charge on my card for $1.00 followed by a charge for nearly $900.00. The charge was approved but my provider found it to be suspicious and contacted me. The card provider canceled payment and issued a new card to me.
1.0
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Hayneedle Customer Care
#1260603
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Tried three times to cancel order.Once immediately upon placing order, was told had to let it get in the system so in an hour I could cancel. Followed up in 1 hour exactly, was told "already processed" may not be able to cancel. Contacted via email, was told they can't...
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1.3
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Hayneedle Customer Care
#1185047
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Hayneedle is now owned by Walmart. Recently I ordered a large rug online through Walmart shipped from Hayneedle. Before I ordered I called H to see if it could be returned to a WM store. They assured me that if the order was processed through WM, which it was, it was...
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1.3
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Hayneedle Customer Care
#1166807
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I contacted Hayneedle to return and replace the table. They offered me 50% off the damaged or a complete return and replacement. I requested the replacement because the table could not be repaired. I received the replacement 2 days later and was told that the cost to...
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5.0
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Hayneedle Customer Care
#1162950
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I called Hayneedle within 8 minutes of placing my order. I wanted to change the delivery address. I was told there was nothing they could do it was already processed. I never had an issue like this before with any company on or off line. I spoke to three or four people...
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1.0
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Hayneedle Customer Care
#1071326
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