Product: Hayneedle Customer Care Clear all filters (0 of 10 reviews match)
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00 "through Hayneedle" for white glove delivery, a few days after puchase Hayneedly sent me an email with a link to AGS to schedule my appointment which was for 8/24/18 1p-5p, that morning I disconnected all my electronics and moved the current cabinet, AGS never came,...
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Hayneedle Customer Care
#1341292
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Hayneedle - Fraudulent charge of almost $900.00

I never heard of HayNeedle, order from them or visited their website until I heard from my credit card provider. HayNeedle placed a charge on my card for $1.00 followed by a charge for nearly $900.00. The charge was approved but my provider found it to be suspicious and contacted me. The card provider canceled payment and issued a new card to me.
1.0
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Hayneedle Customer Care
#1260603
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Tried three times to cancel order.Once immediately upon placing order, was told had to let it get in the system so in an hour I could cancel. Followed up in 1 hour exactly, was told "already processed" may not be able to cancel. Contacted via email, was told they can't...
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1.3
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Hayneedle Customer Care
#1185047
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Hayneedle is now owned by Walmart. Recently I ordered a large rug online through Walmart shipped from Hayneedle. Before I ordered I called H to see if it could be returned to a WM store. They assured me that if the order was processed through WM, which it was, it was...
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1.3
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Hayneedle Customer Care
#1166807
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I contacted Hayneedle to return and replace the table. They offered me 50% off the damaged or a complete return and replacement. I requested the replacement because the table could not be repaired. I received the replacement 2 days later and was told that the cost to...
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5.0
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Hayneedle Customer Care
#1162950
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I called Hayneedle within 8 minutes of placing my order. I wanted to change the delivery address. I was told there was nothing they could do it was already processed. I never had an issue like this before with any company on or off line. I spoke to three or four people...
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1.0
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Hayneedle Customer Care
#1071326
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literally before purchasing my order i saw all the coments all so many people said bad things about their customer service but still i tried and i bought a mirror when the mirror got arrive it was little bit damage so i call them amd they resposes my phone call quickly...
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Anonymous
Anna

Yet your product still arrived damaged?

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Hayneedle Customer Care
#1050420
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Hayneedle Customer Care Review

HAYNEEDLE is a TOTAL RIPOFF! Products shown and allowed to be ordered are out of stock, customer service pathetic and employees are not trained to do anything helpful. HAYNEEDLE IS A SCAM!!!!! A BIG FREAKING SCAM! STAY AWAY FROM HAYNEEDLE!!!!!!
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Hayneedle Customer Care
#1016644
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I just checked my balance and saw hayneedle billed me twice. Im on the phone with my bank now to let them know about the fraudulent activity. Not happy at all. After reading other reviews right now about their customer service I figured it would be best to go...
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2.6
Product
Hayneedle Customer Care
I didn't like
  • That i was billed twice
#865837
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Hayneedle Customer Care Review

Customer service is horrible. Waited on *** hold for over an hour. I have to pay for return shipping. Will never order from this company again. Web site states easy returns. Not easy at all.
3.1
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Hayneedle Customer Care
#864906
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