Hayneedle - Horrible customer service and even horrible products. Shop elsewhere.
The customer service seems to read right the computer .No help at all.Purchase a gazebo when the box was deliver there was *** punch in it the box.Check and could not see any damage.Open and found the damage.Called Sun joy Group for replacement parts none where available.
Then called Hay Needle they said they would call China for the parts which was nice if you don't mine waiting 5 weeks for some parts.So after that they would do a exchange and again it would take weeks because you have to ship it back wait for the credit and then reorder it weeks of waiting.
Reason of review: Warranty issue.
Monetary Loss: $500.
Preferred solution: Full refund.
Hayneedle Cons: Dont care about the common people.
Location: 45050, 650 Gateway Blvd, Lebanon, OH 45036, USA
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