I ordered 2 recliners from Hayneedle. They shipped the first one and when we inquired why it was taking so long, they told us the shipper they were using was on vacation and we have to wait 2 more weeks.
Then they finally shipped the other chair(after waiting almost 2 months) They scheduled a delivery day and when that day got here, they informed us that they did not think they could get the semi down our street. We live on a normal street. It's not a dirt road. When we asked them what we were supposed to do, they said for us to get a truck and pick it up!
Are you kidding me? We paid for a chair to be delivered to our home.
I am disgusted with the whole mess. This borders on being a scam!!!!
Product or Service Mentioned: Hayneedle Shipping Service.
Reason of review: Order processing issue.