Most helpful review
New Reviewer

Horrid Customer Experience

Hayneedle - Horrid Customer Experience
Hayneedle - Horrid Customer Experience
Ordered a few of these barrels. Received an e-mail with an estimated delivery timeline. Delivery timeline came and went. I logged in to the account to check on things. See a notice that delivery was completed. I then pull up the tracking number and see no entries...
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ID
#3506083 Review #3506083 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Never delivered
  • No communication
  • Wastes your time
Preferred solution
Deliver product or service ordered

Your advertising annoying e mails!

I get several e mails a day from you. Please take my name off of your e mail list. I have tried to unsubscribe unsuccessfully for weeks. I have purchased your products in the past and I will shop with you again when I need something. PLEASE STOP your e mails. Thank you
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ID
#4001743 Review #4001743 is a subjective opinion of poster.
Location
Milan, Lombardy
New Reviewer

Not happy with purchase

I ordered a 45 inch round table that for some reason comes already put together. I tried 4 different doors at my house and it will not fit in any door. Who made the decision to ship these tables already put together? I now have to take apart the entire table and put it back together just to get it in the basement of my house where I wanted to table to go. I am regretting my purchase and wish I just went to a local furniture store
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ID
#3848787 Review #3848787 is a subjective opinion of poster.
Location
Odenton, Maryland
New Reviewer

Off the list

Is this placed legit I cant get off there list no matter how I try. Anyone that wont let you off your messages and there all the time I wouldnt buy from
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ID
#3548735 Review #3548735 is a subjective opinion of poster.
Location
Alexandria, Virginia
Preferred solution
Nothing but peace from this place
New Reviewer

Worst customer service in the world

I needed to return something. They gave me bad advice on return shipping, then promised a refund, then said they wouldn't refund. You never hear from the same customer rep twice. Each one says something different.

User's recommendation: STAY AWAY. DO NOT BUY FROM THIS COMPANY EVER.

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ID
#3471476 Review #3471476 is a subjective opinion of poster.
Location
Pittsboro, North Carolina
Loss
$402
Preferred solution
Full refund

ONLY 1/3rd refund of purchase amount.....

I purchased a West QuietTime Pet Bed & Dog Crate Mat, Cinnamon, 18" for $14.40 on the Walmart website. NOT knowing that Hayneedle was the sender of the product. It was not the correct size, so I started a return on the Walmart website and to my surprise I received an...
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ID
#3420657 Review #3420657 is a subjective opinion of poster.
Location
Deland, Florida
New Reviewer

Need help ordering

I want to order 1 dining set and cant get it done properly. Need help now. Please I am getting frustrated

User's recommendation: Be sure to be able to talk to customer service.

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ID
#3355924 Review #3355924 is a subjective opinion of poster.
Preferred solution
A dining room set white 7 piece farmhouse
New Reviewer

Charged 2 times

Order was cancelled they charged me because they said billing address or shipping was wrong I reordered they charged me 2x. $1100 twice
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ID
#2998337 Review #2998337 is a subjective opinion of poster.
Loss
$2200
Preferred solution
Deliver product or service ordered

Order confirmation

I was given the order # so I can track the order however, I still don't see an email confirmation for my order @ jkmaggi@***.comShrug
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ID
#2997076 Review #2997076 is a subjective opinion of poster.
Location
Bay Shore, New York
New Reviewer

Need invoice info from 2017 order

I just need a PERSON to look up old invoice info!!! Please call 203-464-****!!! What else can I say I do t need 100 symbols to explain my issue!!!!!

User's recommendation: Getting in touch with this company is a nightmare!

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ID
#2867423 Review #2867423 is a subjective opinion of poster.
Pros
  • Like the products
Preferred solution
The information I am requesting!!

BEWARE:POOR QUALITY AND COMPANY DOESN'T WANT TO COVER ANY PRODUCTS THEY SELL

Hayneedle - BEWARE:POOR QUALITY AND COMPANY DOESN'T WANT TO COVER ANY PRODUCTS THEY SELL
Hayneedle - BEWARE:POOR QUALITY AND COMPANY DOESN'T WANT TO COVER ANY PRODUCTS THEY SELL
Purchased 2 Coral Coast all weather chaise lounge set. After under 3 years they have completely disintegrated. I called customer service and they told me they dont carry that product anymore, and could not do anything for me. The price was $394.03. This company does not care about repeat business, or their customers. THEY JUST KEEP SELLING JUNK AND RIPPING OFF THEIR CUSTOMERS. Beware

User's recommendation: DO NOT BUY FRON HAYNEEDLE.

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ID
#2729691 Review #2729691 is a subjective opinion of poster.
Location
Daytona Beach, Florida
New Reviewer

Product sucks

Product assembly, need help. This product sucks. This product sucks this product sucks this product sucks

User's recommendation: Go elsewhere.

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ID
#2614592 Review #2614592 is a subjective opinion of poster.
Location
Germantown, Maryland
Preferred solution
A phone call. Why is this so painful

Items not drlivered

I dont like the consumer saying. I was not pissed. Thats really a rude thing. I have received my second pillow. Thanks so much.
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ID
#2605894 Review #2605894 is a subjective opinion of poster.
Location
Waynesboro, Virginia

Items not drlivered

I ordered two pillows and received one. I would like my other pillow. I would like to receive ASAP. I cant wait another month. Please help me. Ellen Harris
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ID
#2590301 Review #2590301 is a subjective opinion of poster.
Location
Waynesboro, Virginia

Resolved

No problem now. Resolved. Customer service Representative was very helpful! I would order again from this company.
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ID
#2532812 Review #2532812 is a subjective opinion of poster.
Location
Tacoma, Washington
New Reviewer

Purchase and Delivery

Do not order from this company. There are other alternative online furniture retailers that will not just drop your furniture order off at the curb during the pouring rain via FedEx without notification. When you finally figure out how to get a soaking wet box from the...
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ID
#2439663 Review #2439663 is a subjective opinion of poster.
Loss
$800
Preferred solution
Never again.

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