HayNeedle - Changed price after purchase
This company is horrible. I purchased a 2 person water tube for 99.00 amd they sent an email the day before i was supposed to receive it saying they cancelled my order and changed the price to $329.0p if i would like to reorder. Poor customer service.
HayNeedle - Worst online company ever
Ordered coffee table after a week being late to deliver they could not even track the package. Told me it was FedEx but ultimately hayneedle is responsible for getting me my item as promised. Stick with Wayfair
I placed an order from Hayneedle via Google express in Monday morning, about 2-3 hours later I called google express and Hayneedle person to cancel this order. Hayneedle person cancelled my order and then THEY USE MY CREDIT CARD INFORMATION PLACE A NEW ORDER (SAME...Read more
Hayneedle is the worst company that has ever existed. I'm going to make it very brief but beware DON'T EVER EVER EVER BUY FROM THEM. I purchased yesterday 8 items, as a first time user, and the the amount totalled to $2209. My debit card was charged for $2209 and I...Read more
Ordered a beautiful talk kitchen pantry. A one of a kind said 3-4 shipping for free. A week goes by. I called, they said the emailed me. They did not. Customer service said they'd of the month. 30 days. Never received. Called again. They cancelled my order out of...Read more
Hayneedle’s checkout site confusing and costly. Had to call customer support three times. Finally gave up and cancelled order. Biggest pain was that the company dinged my credit card twice with pending charges. These pending charges maxed out my card so that I could...Read more
I didn't like
- Check out site
- Entire experience
HayNeedle - Very poor return experience.
I called them about the return of a damaged cushion. They will refund my money but they wont replace it.
HayNeedle - Fraudulent charge of almost $900.00
I never heard of HayNeedle, order from them or visited their website until I heard from my credit card provider. HayNeedle placed a charge on my card for $1.00 followed by a charge for nearly $900.00. The charge was approved but my provider found it to be suspicious and contacted me. The card provider canceled payment and issued a new card to me.
Ordered a hose reel. Shipped from California. Instead of sending it to Las Vegas Nevada it went to Arizona, then New Mexico and latest Texas. Called Hayneedle asked for cancel and refund because it was obviously lost. They refused to cancel order, rudely talked over me...Read more
HayNeedle - Deck Planters
Buyer beware this company does not like to offer refunds. I bought two plastic tarracota deck plant holders. They we're not cheap, but company said these items were not eligible to be returned. They we're to big and buckly than what I expected. Also didn't fir my railing correct. I will never buy anything from this site again. First experience and last.
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