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HayNeedle - Horrible customer service and even horrible products. Shop elsewhere.
HayNeedle - Horrible customer service and even horrible products. Shop elsewhere.
HayNeedle - Horrible customer service and even horrible products. Shop elsewhere.
HayNeedle - Horrible customer service and even horrible products. Shop elsewhere.
HayNeedle - Horrible customer service and even horrible products. Shop elsewhere.
HayNeedle - Horrible customer service and even horrible products. Shop elsewhere.
HayNeedle - Horrible customer service and even horrible products. Shop elsewhere.
The customer service seems to read right the computer .No help at all.Purchase a gazebo when the box was deliver there was a hole punch in it the box.Check and could not see any damage.Open and found the damage.Called Sun joy Group for replacement parts none where...
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2.3
I didn't like
  • Dont care about the common people
#1220989
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HayNeedle - Cracked Rocks
HayNeedle - Cracked Rocks
HayNeedle - Cracked Rocks
HayNeedle - Cracked Rocks
HayNeedle - Cracked Rocks
HayNeedle - Cracked Rocks
HayNeedle - Cracked Rocks
I purchased 13 bags of Caribbean Rocks each one weighed 30 lbs. Most of them all cracked. They were used as a border around the edge of the lawn. No one walked on them. I could not return them because it was passed the 30 day return policy and besides that, it would...
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2.5
I liked
  • Product looked good in pix
I didn't like
  • Entire experience
  • Product was defective
#1197743
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Hayneedle is the worst company that has ever existed. I'm going to make it very brief but beware DON'T EVER EVER EVER BUY FROM THEM. I purchased yesterday 8 items, as a first time user, and the the amount totalled to $2209. My debit card was charged for $2209 and I...
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1.0
#1300573
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Ordered a hose reel. Shipped from California. Instead of sending it to Las Vegas Nevada it went to Arizona, then New Mexico and latest Texas. Called Hayneedle asked for cancel and refund because it was obviously lost. They refused to cancel order, rudely talked over me...
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1.0
#1252730
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Hayneedle’s checkout site confusing and costly. Had to call customer support three times. Finally gave up and cancelled order. Biggest pain was that the company dinged my credit card twice with pending charges. These pending charges maxed out my card so that I could...
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1.0
I didn't like
  • Check out site
  • Entire experience
#1275865
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HayNeedle - The Benches I ordered
HayNeedle - The Benches I ordered
HayNeedle - The Benches I ordered
During the Christmas holidays I ordered two wooden benches from HAYNEEDLE, AN ONLINE RETAILER from Omaha, Nebraska. The attached photos tell a better story than I can. THE BENCHES LOOKED LIKE THEY WERE SITTING IN THE BACK OF A WAREHOUSE SOMEWHERE, WAITING FOR AN IDIOT...
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1.0
Product
#1183503
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I placed an order from Hayneedle via Google express in Monday morning, about 2-3 hours later I called google express and Hayneedle person to cancel this order. Hayneedle person cancelled my order and then THEY USE MY CREDIT CARD INFORMATION PLACE A NEW ORDER (SAME...
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#1300851
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HayNeedle - Changed price after purchase

This company is horrible. I purchased a 2 person water tube for 99.00 amd they sent an email the day before i was supposed to receive it saying they cancelled my order and changed the price to $329.0p if i would like to reorder. Poor customer service.
#1302127
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HayNeedle - Worst online company ever

Ordered coffee table after a week being late to deliver they could not even track the package. Told me it was FedEx but ultimately hayneedle is responsible for getting me my item as promised. Stick with Wayfair
#1301603
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Contact HayNeedle

Mailing Address:
HayNeedle
9394 West Dodge Road Suite 300
Omaha, Nebraska 68114-3319
United States
Phone:
(888) 880-4884
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HayNeedle Products and Services

Ordered a beautiful talk kitchen pantry. A one of a kind said 3-4 shipping for free. A week goes by. I called, they said the emailed me. They did not. Customer service said they'd of the month. 30 days. Never received. Called again. They cancelled my order out of...
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#1283974
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