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HayNeedle - The Benches I ordered
HayNeedle - The Benches I ordered
HayNeedle - The Benches I ordered
During the Christmas holidays I ordered two wooden benches from HAYNEEDLE, AN ONLINE RETAILER from Omaha, Nebraska. The attached photos tell a better story than I can. THE BENCHES LOOKED LIKE THEY WERE SITTING IN THE BACK OF A WAREHOUSE SOMEWHERE, WAITING FOR AN IDIOT...
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1.0
Product
#1183503
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I was shipped the wrong size picture frames (over $200 worth) and then was given the run around about returning them and getting a refund. Every time I emailed customer service (8 times) a different person responded. I spoke to a person over the phone and was told the...
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1.0
I didn't like
  • Poor quality of product and return policy
  • Process to return wrong item and receive correct one
#1173844
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Purchased a dog house that was very small for a large size, my dog won't go inside and its very tight for her and she is only 5months old. A few days later I wanted to return it and was told it was free of charge , only to receive an e mail saying they will charge me...
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1.0
Product
#1170926
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Hayneedle is now owned by Walmart. Recently I ordered a large rug online through Walmart shipped from Hayneedle. Before I ordered I called H to see if it could be returned to a WM store. They assured me that if the order was processed through WM, which it was, it was...
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1.3
#1166807
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I bought a wooden table and chairs for my granddaughter for Christmas. On Christmas Eve we opened the box the table came in and it was damaged. I contacted Hayneedle to return and replace the table. They offered me 50% off the damaged or a complete return and...
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5.0
#1162950
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On December 4th, I purchased a bean bag chair for my granddaughter for Christmas. It was estimated that the delivery will take place on December 18th. Since it wasn’t delivered on 18 or 19th, I called the customer service. The representative couldn’t give me any...
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1.0
I didn't like
  • Customer service
#1159262
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On 12.11.17 I placed a purchase order for a Gas/Charcoal/smoker grill (nothing cheap btw) in Hayneedle.com. Confirmation advised to be delivered on 12.22.17 between 10 am and 2 pm. Never receive it and never got any kind of notification / explanation to let me know...
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#1158114
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I Order an OFM Essentials PC gaming chair, Wednesday, December 20th, they said the estimated delivery date would be the Thursday, December 28th. I thought that's okay they are usually hyperbolic about these things during the holiday seasons, and even if they aren't, a...
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1.3
#1156102
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Ordered hot tub 7 weeks ago and still not here! Ordered "room of choice" delivery option but the tub was shipped via a carrier that does not offer this option. Also Hayneedle called me about 8 times in a 48 hour period stating somehow they did not capture payment and I...
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1.0
I didn't like
  • Whole process
#1155875
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I ordered my grandsons Christmas on October 6th. The order never came so I began calling them every couple weeks. I was assured each time I called that my order would be coming soon and arrive before Christmas. Now 1 week before Christmas it is still not here and I...
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1.0
#1151003
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